Customer Reviews
THE ROOT SYSTEM
Local Rocky Hill, CT florist
Local Rocky Hill, CT florist
Date: Feb 14, 2024
Name:
Charles R
State/Province:CT
I have ordered flowers several times. They did not last as long as usual and some blooms never opened.
Date: Jan 16, 2024
Name:
Margie O
State/Province:CT
The customer service was amazing ! The floral arrangement is beautiful. Wish I could leave a photo with this review. Highly recommend!
Date: May 23, 2023
Name:
Joan R
State/Province:CT
Beautiful vase arrangement. I daughter ordered it as designers choice.
Today is Tuesday it was delivered Saturday and today is Tuesday and still beautiful.
JULIE Z.'s Reply:
Date: May 23, 2023, 1:57 pm
HAPPY TO HEAR YOU ARE ENJOYING THE FLOWERS.
THANK YOU FOR THE REVIEW.
Date: Mar 11, 2023
Name:
Dee H
State/Province:CT
What a beautiful surprise from my daughter. The flowers are lovely and look like I picked them in my backyard — which is my favorite type of bouquet. Our family can always be guaranteed perfection from the Root System!
Date: Feb 22, 2023
Name:
Peggi C
State/Province:CT
GREAT SERVICE! We order a sympathy food basket and it was delivered the same day! The recipients were very appreciative of the the gift & contents of basket!
Date: Feb 18, 2023
Name:
Joan F
State/Province:CT
Love your work!
julie's Reply:
Date: Feb 22, 2023, 12:55 pm
thank you Joan.
Date: Jun 11, 2022
Name:
Irene and Joe T
State/Province:CT
Beautiful design, choice of flowers
julie's Reply:
Date: Jun 11, 2022, 7:50 am
glad you liked it!! thanks for the review
Date: Jun 03, 2022
Name:
Nancy A
State/Province:CT
Beautiful flowers and same day service!!
Date: May 21, 2022
Name:
Vida L
State/Province:KS
The flowers were gorgeous!! The Root System always delivers beautiful, creative floral arrangements and the staff is super friendly and helpful. They are my go to florist in Central CT.
Date: May 17, 2022
Name:
Pamela W
State/Province:CT
Received floral arrangement as a gift. Flowers are fresh and uniquely arranged. Not your ordinary arrangement. Another Root System delight !
Date: Apr 19, 2022
Name:
Alan B
State/Province:CT
Really love this spot. They are patient with new gardeners and very informative!
5 stars *****
Date: Apr 07, 2022
Name:
MJ M
State/Province:CT
Awesomely beautiful. Thank you so much.
Date: Apr 04, 2022
Name:
Pat F
State/Province:CT
On time, fresh bouquet
Date: Mar 29, 2022
Name:
Marian P
State/Province:CT
Met in person with the Root System for funeral flowers for my husband. He was an outdoorsman. After showing a few pictures, Julie delivered awesome designs incorporating pheasant feathers, an antler, pine cones and more. We received so many compliments on the casket spray, easel arrangement and vase arrangement from young grandchildren. Weeks after, people are still complimenting us on how the flowers embodied Ed’s spirit and asked where they had come from. My family thanks you for the time you spent with us and the fantastic job. It was more than we had hoped for!
Date: Mar 19, 2022
Name:
Pauline P
State/Province:CT
The arrangement is sparse compared to the picture.
Julie's Reply:
Date: Mar 19, 2022, 12:50 pm
so sorry you were disappointed. I followed the recipe...it contained 4 hot pink gerber daisies, 6 yellow tulips, 5 blue iris some lisianthus for more purple,2 yellow iris because I subbed for the button mums we did not have, 3 veronica and a few yellow pom pom..this is MORE than the recipe called for. In actuality our vase arrangement was full all the way around.the photo was most likely a bit deceiving as it is only 2/4 round. I apologize for this misunderstanding. Please try us again. Thank you
Date: Mar 01, 2022
Name:
JEFFREY D
State/Province:NY
Super speedy delivery, beautiful arrangement, simple ordering process. Just great!
julie's Reply:
Date: Mar 01, 2022, 4:17 pm
thanks for the compliment!
Date: Feb 26, 2022
Name:
Frances G
State/Province:CT
5
Date: Feb 17, 2022
Name:
Connie S
State/Province:CT
I use The Root System for all my flower gift needs.
Date: Feb 15, 2022
Name:
Jean L
State/Province:CT
Flowers were beautiful, fresh, no wilging noticed.
Delivered with care in professional manner….thank you!
Date: Feb 03, 2022
Name:
Patricia H
State/Province:CT
Very happy with the service. Delivered on time. Beautiful fresh flowers.
Date: Dec 15, 2021
Name:
Rhonda E
State/Province:CT
The arrangements I have ordered are always stunning, creative, & go way beyond my expectations. Always in awe of the beauty! Great service too!
Date: Nov 09, 2021
Name:
James F
State/Province:CT
Service was great, flowers and greens beautiful and website easy to use! Thank you!
Date: Oct 02, 2021
Name:
David S
State/Province:VT
Beautiful bouquet, my mother said they "were the best she's even seen." Delivered right on time, too.
Julie's Reply:
Date: Oct 11, 2021, 3:10 pm
Thank you for the review David. Glad to hear your Mom appreciated them! Thanks for choosing us!
Date: Sep 15, 2021
Name:
Margret O
State/Province:CT
Flowers were delivered with much care. My friend loved them. Beautiful arrangement!
Date: Aug 25, 2021
Name:
Erin C
State/Province:CT
gorgeous flowers delivered to a friend within a couple of hours. Will always choose to use a local florist and this is one of the bests!
Julie's Reply:
Date: Aug 25, 2021, 7:27 am
thank you Erin ...for the 5 stars as well as choosing The Rott System. You are very much appreciated!
Date: Aug 04, 2021
Name:
Keith H
State/Province:CT
Julie always puts together the most beautiful arrangements! And they last...they aren't dead and droopy after 2 days!
julie's Reply:
Date: Aug 06, 2021, 4:00 pm
thank you!!
Date: Jun 22, 2021
Name:
Michael S
State/Province:CT
Great service and arrangements as usual!
Date: May 26, 2021
Name:
Allison W
State/Province:CT
Thank you for a wonderful experience!
Date: May 24, 2021
Name:
David G
State/Province:CT
Quick and easy process and the flowers were beautiful.
Date: May 19, 2021
Name:
Pam W
State/Province:CT
Another stunning arrangement, creatively displayed. I was not home at time of delivery, but arrangement was thoughtfully left at my side door in protected shaded corner. Delivery person contacted my daughter who ordered flowers to alert her of delivery.
Date: May 11, 2021
Name:
Karen M
State/Province:CT
A stunning arrangement of beautiful Spring flowers! A nice variety and all so fresh and creatively arranged. I felt very special!
Date: May 10, 2021
Name:
Sheila F
State/Province:CT
The bouquet I received for
Mother s Day was spectacular as are any arrangements I receive from the Root System. Thx u, Julie!
Date: May 10, 2021
Name:
Charlie K
State/Province:CT
Perfect as always! They even flawlessly wrote out my Mr Deeds Morhers Day card.
Date: May 04, 2021
Name:
Margret O
State/Province:CT
Flowers were gorgeous and customer service top quality
Date: Apr 16, 2021
Name:
Susan B
State/Province:VT
Great service! My mother loved the flowers and, especially, the chocolates. Thanks for brightening her Easter holiday.
Date: Apr 13, 2021
Name:
Kathryn B
State/Province:NY
I was in desperate need of getting flowers to my daughter on her birthday. I wasn't going to see her for her birthday and I know flowers would do the trick! Make a happy day. I had originally ordered through 800flowers, at 4:00 when no delivery yet. I called, they couldn't deliver that day. I was so mad and upset. I canceled that order. I got on the phone calling local florist where she lives. I got all closed or no.., until I got The Root System. They went out of their way to help me. Thank you again. Most beautiful bouquet ever.
Date: Apr 06, 2021
Name:
MJ M
State/Province:CT
The flowers were just lovely.
Date: Mar 29, 2021
Name:
Carmen C
State/Province:NY
the flowers were beautiful!
Date: Mar 27, 2021
Name:
Michael C
State/Province:CT
Beautiful and original arrangement as always. Awesome customer service. Best florist around by far!
julie's Reply:
Date: Mar 27, 2021, 4:04 pm
thank you Michael!!
Date: Mar 18, 2021
Name:
Kathryn R
State/Province:CT
Absolutely gorgeous arrangements with prompt and courteous delivery!
Julie's Reply:
Date: Mar 27, 2021, 4:05 pm
thank you Kathryn!!
Date: Mar 16, 2021
Name:
Theresa R
State/Province:CT
Some flowers died soon after delivery but nice replacements were made immediately.
Date: Mar 13, 2021
Name:
Lucy A
State/Province:CT
Julie is an artist! Every flower arrangement is a piece of art.
Date: Mar 08, 2021
Name:
Kim L
State/Province:CT
I have used the Root System for many years. They are extremely accommodating and create spectacular arrangements! Delivery is timely. I highly recommend using the Root System.
Date: Feb 27, 2021
Name:
Mark L
State/Province:NY
This review is for two experiences, one was a phone order, the other was online. Both were excellent! The person handling the phone order was pleasant, helpful, and the arrangement was beautiful, delivered THAT DAY! The online order was also filled quickly, with a beautiful choice of flowers that my Mom loved! In short: Highly recommended, will be back!
Date: Feb 27, 2021
Name:
Stephen K
State/Province:CT
Flowers beautiful
Date: Feb 26, 2021
Name:
Robert G
State/Province:CT
My Valentine flowers arrived 2 days before Feb.14 and were beautiful ; lasted about 17 days. Love your greenery choices ! Judie
Date: Feb 26, 2021
Name:
Keith H
State/Province:CT
We always get a beautiful arrangement from The Root System!
Date: Feb 26, 2021
Name:
Paul T
State/Province:CT
Unbelievable
My wife received a beautiful yellow arrangement today anonymously and it was wonderful to see
The Root system does Wunderful work after all
2Up
Date: Feb 21, 2021
Name:
Kim L
State/Province:CT
I have enjoyed beautiful arrangements from the Root System for years! The arrangements are spectacular! Service is fantastic and delivery is timely.
julie's Reply:
Date: Feb 21, 2021, 4:00 pm
THANKS KIM!!!
Date: Feb 16, 2021
Name:
Rose Ann W
State/Province:CT
Beautiful
Kerri's Reply:
Date: Feb 16, 2021, 8:14 am
Thank you! Thank you! Enjoy your flowers!
Date: Feb 15, 2021
Name:
Charlene T
State/Province:CT
Will never purchase flowers from this
company
Zero Stars management told my husband to remove dying leaves
Never offered a full refund just more dead flowers
julie's Reply:
Date: Feb 15, 2021, 7:57 am
Charlene, sorry for the disappointment. However, we did offer a replacement....not more dead flowers.....tghe pictures sent show a bit of bruising on 1 rose...clearly not enough for you and your husbands outrage. We have offered all we could possibly do to rectify this, yet he refused.
Date: Feb 15, 2021
Name:
Erica M
State/Province:CT
I missed the call in advance but I think that’s a great feature. The flowers looked beautiful and were well protected from the cold.
Kerri's Reply:
Date: Feb 16, 2021, 8:16 am
Enjoy your flowers! Thank you for the heads up on missing the call ahead. We will make sure it happens.
Date: Feb 15, 2021
Name:
Francis R
State/Province:CT
Wife absolutely loved the arrangement
Date: Feb 14, 2021
Name:
Julie K
State/Province:CT
Beautiful on time and professional as always! Contactless delivery done very well too.
Date: Feb 13, 2021
Name:
Paul T
State/Province:CT
I’m sure this review won’t make the list only seeing 5 stars!
Ordered yellow roses they are brown on edges sent photos and their reply is to peel off brown edges that’ll make it right
$120 for browning roses as Valentines gift
Unbelievable will never buy here again
Kerri's Reply:
Date: Feb 13, 2021, 10:29 am
Paul, Again I am so sorry about you disappointment. I will gladly post your negative review on our internet site. Along with the photos that you provided showing the beautiful yellow roses. As well as my offer to replace your flowers with another arrangement of equal value. We spoke thru Facebook messenger and you declined all of my offers. I reviewed your photo and advised you to pull off the one petal with a slightly bruised edge, which you declined. We have been in business for over 35 years and no one has ever decline d an offer to make it right.
Date: Feb 06, 2021
Name:
Michael C
State/Province:CT
Best customer service of any business around and always beautiful plants and flowers.
Date: Feb 06, 2021
Name:
Wendy A
State/Province:CT
LOVE the RS! I ordered flowers for a friend & they were so gorgeous. I didn’t hesitate to contact RS on 2 more occasions a short time later. Again, Gorgeous. I will use RS in the future.
Date: Jan 25, 2021
Name:
Janice M
State/Province:CT
Beautiful arrangement as always.
Date: Jan 21, 2021
Name:
Annabella F
State/Province:CT
The Root System is definitely my ONLY choice of flowers- always professional and courteous with a plethora of options for any occasion. A very knowledgeable and intuitive lady. Most grateful for their service to our community.
Julie's Reply:
Date: Jan 22, 2021, 12:01 pm
Thank you Annabella! made my day! I appreciate you taking the time to spread the word!
Date: Jan 11, 2021
Name:
Jane Joe D
State/Province:CT
Beautiful arrangements and courteous service!
Date: Jan 06, 2021
Name:
Gerard L
State/Province:CT
Great service, beautiful design, arrangement lasted over a week
Date: Jan 06, 2021
Name:
Susan B
State/Province:VT
Thank you for making my aunt's and mother's Christmas a bit merrier, even though they couldn't have any family visitors.
Date: Jan 05, 2021
Name:
AndreaVolikas A
State/Province:NH
They are fabulous! My 91 yr old mother is in quarantine and not only did they send her a beautiful arrangement but when there was a mix-up with someone else sending her arrangement, they rectified the situation even though it wasn't their arrangement that was damaged. Great experience and will definitely recommend.
Date: Jan 03, 2021
Name:
Pamela W
State/Province:CT
I received a flower arrangement from my daughter and son-in-law who live out of state. The arrangement was beautiful....airy and unique...loaded with unusual flowers. Definitely not your ordinary arrangement. I LOVE it! Exceeds expectations!
Kerri's Reply:
Date: Jan 05, 2021, 12:30 pm
So happy to hear you loved you flowers! Congrats on your retirement!!
Date: Nov 28, 2020
Name:
Kate G
State/Province:CT
They were beautiful Julie. Thank you!
Date: Nov 27, 2020
Name:
Eileen F
State/Province:CT
First time shopper. I’ll be back!
Date: Nov 20, 2020
Name:
Michael S
State/Province:CT
I can always count on the Roof System to come thru with a beautiful arrangement!
Date: Nov 09, 2020
Name:
Darlene D
State/Province:CT
Beautiful arrangements! Friendly and so helpful!
Date: Nov 09, 2020
Name:
Connie S
State/Province:CT
We always get our flowers from the Root System & they’re always beautiful. And the arrangements are always ready when they say they will. Delivery service is excellent.
Date: Oct 27, 2020
Name:
Sheila F
State/Province:CT
The arrangements are beautiful and always unique.
Kerri's Reply:
Date: Oct 27, 2020, 12:28 pm
Thank you so much! We hope you had an amazing anniversary!!
Date: Oct 16, 2020
Name:
Paige and Jeff H
State/Province:CT
Flowers are very nice and service was excellent
Date: Sep 24, 2020
Name:
Charles K
State/Province:CT
My used you guys for many of the flowers for my grandfathers funeral. They were all very beautiful and delivered promptly. Even with the challenges of Covid the flowers used were as promised and of high quality. Some of the nicest roses I have seen in some time. Thank You
Julie's Reply:
Date: Sep 24, 2020, 7:12 am
thank you Charles.
may you find comfort in your memories.
Kerri's Reply:
Date: Sep 24, 2020, 7:42 am
Your Grandfather was a very loved man. We are thinking of you and your family and are honored that you chose us to say your goodbyes and celebrate his life.
Date: Sep 18, 2020
Name:
Kristine D
State/Province:CT
Beautiful flowers and delivered on time
Date: Sep 15, 2020
Name:
Nancy A
State/Province:CT
Beautiful flowers and amazing service!!
Julie's Reply:
Date: Sep 15, 2020, 8:30 am
Thank you!
Date: Sep 12, 2020
Name:
Charlie K
State/Province:CT
Beautiful flowers! Very professional and fast service. This will be my new go to florist.
julie's Reply:
Date: Sep 12, 2020, 2:22 pm
thank you Charlie...for choosing The Root System , for taking the time to write a review and for your confidence in us to substitute some flowers over what you chose due to availability.
Date: Sep 12, 2020
Name:
Kai K
State/Province:CT
An exquisite arrangement! It was absolutely beautiful and the recipient loved it! I will absolutely order again!
Julie's Reply:
Date: Sep 15, 2020, 8:31 am
Happy to have been able to brighten your day a bit.
Date: Sep 08, 2020
Name:
Amanda S
State/Province:CT
Perfect flowers made everyone jealous
Date: Aug 29, 2020
Name:
Kathy K
State/Province:CT
Beautiful. Perfect as always. They always add a personal touch to their flowers.
Julie's Reply:
Date: Aug 29, 2020, 12:57 pm
Thank you Kathy, both for the order and trust, as well as for taking the time to write the review.
Much appreciated!
Date: Aug 04, 2020
Name:
Keith H
State/Province:CT
Another Beautiful bouquet! Thank you!!
julie's Reply:
Date: Aug 04, 2020, 7:13 am
thank you!
Date: Jul 22, 2020
Name:
Christine R
State/Province:CA
The arrangement that they received looked nothing like the picture shown when I ordered. For the price, especially, I was disappointed.
Julie's Reply:
Date: Jul 22, 2020, 11:28 am
Hello Christine.....I am sorry you were disappointed in the arrangement. I made adjustments with the product on hand to make a timely delivery. I believed my choices were grand and filled to value. I used 6 white roses , 4 pink CALLA lily, 3 dahlia in place of the mums and others.....to fill to value. You should have seen the disclaimer for subs as needed or called us to request "no subs". Again I apologize.
Date: Jul 08, 2020
Name:
Joe D
State/Province:CT
Owner and staff are perfect.
Date: Jul 03, 2020
Name:
Joy M
State/Province:CT
The floral arrangement is beautiful and long lasting! Delivery was contactless and safe with a smile. Made my birthday special.
Julie's Reply:
Date: Jul 03, 2020, 7:54 am
thank you!!!..it made my day also
Date: Jun 15, 2020
Name:
angelina n
State/Province:CT
Beautiful arrangement so nicely done
julie's Reply:
Date: Jun 19, 2020, 7:20 am
Thank you Angelina.
Date: Jun 03, 2020
Name:
Peter M
State/Province:CT
Excellent service and beautiful, long-lasting arrangement
Kerri's Reply:
Date: Jun 03, 2020, 8:10 am
Thank you so so much!
Date: May 30, 2020
Name:
Jamie M
State/Province:CT
Wow! These flowers are the best! So beautifully UNIQUE Love love love
My new “GO TO PLACE”
Kerri's Reply:
Date: Jun 03, 2020, 8:09 am
Thank you so much for coming to see us! Glad we could help make a tough day just a tiny bit easier!
Date: May 29, 2020
Name:
Brenda Z
State/Province:MA
I don’t live in the same state as my family and thankfully the Root System is always there to me send my love from afar. Absolutely beautiful and well made. I will never go to another florist.
Kerri's Reply:
Date: Jun 03, 2020, 8:13 am
Hi Brenda,
Thank you so much! So happy we can make your loved ones so happy!
Date: May 26, 2020
Name:
Jenny H
State/Province:CT
Although I was unable to send the flowers I wanted, the florist created an alternative arrangement & the special woman who received the flowers loved them. Can’t do better than that!
julie's Reply:
Date: May 27, 2020, 7:59 am
thank you Jenny, for taking the time to write this review. I appreciate the comment and your business!
Date: May 23, 2020
Name:
Kayla G
State/Province:UT
I order this for my mother. She absolutely loved it. And couldn't believe the size! She was working from home due to covid and said she got to actually enjoy it all day and it brightend her day all day. Thank You so much. I know I can trust you from being across country to make gifts for my family back home that never disapoint!
julie's Reply:
Date: May 26, 2020, 5:02 pm
Julie
Date: May 19, 2020
Name:
Meg C
State/Province:CT
Julie, you have outdone yourself! Ralph delivered the most beautiful arrangement I have ever received, filled with healthy, happy flowers! Thanks so much!
Date: May 14, 2020
Name:
Susan B
State/Province:VT
My mother loved the flowers and was thrilled with the chocolates. Thanks for fixing the delivery snafu so quickly and graciously.
Date: May 13, 2020
Name:
Sandy S
State/Province:CT
Beautiful
Date: May 13, 2020
Name:
Maria S
State/Province:CT
The arrangement was beautiful! Thank you for such excellent service!!
julie.'s Reply:
Date: May 14, 2020, 6:40 pm
So happy you were all pleased . Thanks for taking the time for the review.
Date: May 12, 2020
Name:
Donna G
State/Province:CT
Excellent service. Always my go to place! Beautiful plants and flowers.
Date: May 11, 2020
Name:
Christine O
State/Province:CT
beautiful arrangement and called to let me know it was being delivered. I did however ask they deliver to my front door and they did not They left it at the side door which I do not check often
Julie's Reply:
Date: May 11, 2020, 2:28 pm
Hello Christine. I am so sorry the driver did not deliver the arrangement to the proper door. He was most likely overwhelmed with deliveries and missed the detail. Happy you liked the flowers. Have a great week.
Date: May 09, 2020
Name:
Darlene D
State/Province:CT
The arrangement was beautiful! Everyone that I dealt with were awesome! Highly recommend The Root System!!
Date: May 06, 2020
Name:
Stefanie N
State/Province:CT
The recipient loved the arrangement she received. Thank you! :)
Kerri's Reply:
Date: May 06, 2020, 4:16 pm
Thank you so much for your order! So happy she loved her flowers!
Date: May 06, 2020
Name:
Trisha D
State/Province:NY
I ordered an arrangement for my mother and it was delivered 2 hours later. She was THRILLED---it was an absolutely BEAUTIFUL arrangement and it made her day. Thankyou! I will use ROOT SYSTEM Again!
And the Staff was wonderful to work with!
Date: Apr 25, 2020
Name:
Karin C
State/Province:CT
Easy online ordering. They did not have the plant I ordered in stock however I was contacted immediately with a suggestion of a substitute.
Julie's Reply:
Date: Apr 25, 2020, 9:52 am
Thank you so much for the amazing compliment! We love making people smile!
Date: Apr 21, 2020
Name:
Christen C
State/Province:CT
Even though the colors promised were not available, the florist made it a beautiful arrangement. I will be using them again.
Julie's Reply:
Date: Apr 21, 2020, 1:19 pm
Thank you for your understanding!
Date: Apr 17, 2020
Name:
Susan W
State/Province:CT
Beautiful arrangement. Delivered the same day as ordered! It was a gift from my son but you now have a new customer...me!!
Julie's Reply:
Date: Apr 17, 2020, 12:02 pm
Susan, so happy you were pleased. Stop by so we can meet. Wishing you all good health.
Date: Apr 16, 2020
Name:
Linda C
State/Province:AZ
My sister was truly delighted with her floral arrangement and the care and thoughtfulness of the delivery. Steps had been taken to minimize exposure to infection. They exceeded my expectations!
Julie's Reply:
Date: Apr 16, 2020, 5:13 pm
Glad she was happy. Thank you
Date: Apr 14, 2020
Name:
Tiera V
State/Province:CT
Thank you for delivering during the pandemic and making my daughter in laws 30th birthday special.
Julie's Reply:
Date: Apr 14, 2020, 9:14 am
my pleasure!
Date: Apr 12, 2020
Name:
Claire T
State/Province:CT
Beautiful arrangement, staff went out of their way to maintain the contactless delivery. Left in a bag on my stoop and rang the bell. Arrived on a rainy day and cheered me up so much.
Date: Apr 08, 2020
Name:
Claire S
State/Province:CT
Beautiful arrangements, and amazing service!
Date: Mar 24, 2020
Name:
Kim and Skip B
State/Province:CT
We have been customers for over 30 years and have never been disappointed. The different varieties of flowers that they use are exceptional. They’re always ready to help and that makes a huge difference when sending a gift. Thanks for being here!
Julie's Reply:
Date: Mar 24, 2020, 11:17 am
Thank you Kim and Skip!
Date: Mar 15, 2020
Name:
Terri C
State/Province:CT
As always the plant basket I received is beautiful!
julie's Reply:
Date: Mar 15, 2020, 9:01 am
thank you Terri. Wishing you and Mike a Happy 26th year!!
Date: Feb 28, 2020
Name:
Karen S
State/Province:CT
Excellent always! Beautiful and on time!!
Date: Dec 20, 2019
Name:
Annabella F
State/Province:CT
Julie outdid yourself with the Christmas arrangement. The recipients were delighted and I was sent a picture and it was beautiful. Thank you for delivering so quickly and with such a generous and kind tone over the phone. I will recommend Root System highly with pleasure.
Date: Dec 03, 2019
Name:
Sheryl B
State/Province:CT
Beautiful arrangement delivered with friendly service!
Date: Nov 19, 2019
Name:
Paula N
State/Province:CT
I have used Root System numerous times for family events and personal gifts. I received a beautiful plant from colleagues from them. Always quality, artistic arrangements. I don't use anyone else. So happy my colleagues used them also.
Date: Oct 26, 2019
Name:
Sheila F
State/Province:CT
The two arrangements we received are absolutely beautiful. Thx u
Date: Oct 22, 2019
Name:
Janice M
State/Province:CT
Beautiful design.
Julie's Reply:
Date: Oct 22, 2019, 4:39 pm
Glad you liked it! Thank you for taking the time for the review and compliment.
Date: Aug 22, 2019
Name:
Alex M
State/Province:CT
I called last minute and julie made it happen within the hour! And the flowers were amazing!
Date: Jul 14, 2019
Name:
Kristen D
State/Province:CT
Very easy to order online, arrived on time. No complaints.
Julie's Reply:
Date: Jul 14, 2019, 7:38 am
thank you!
Date: Jul 09, 2019
Name:
Ellen C
State/Province:KS
Sent flowers to a friend from out of state. Online ordering was easy and flowers were delivered as promised and were beautiful.
Date: Jun 26, 2019
Name:
Sandra D
State/Province:MA
Flowers were delivered on time for a special occasion and were beautiful. I live out of state and was very pleased with everything.
Julie's Reply:
Date: Jun 28, 2019, 4:34 pm
so kind of you to send the review...thank you for the order as well as the compliment!
Date: May 24, 2019
Name:
Meg G
State/Province:CT
Flowers were beautiful and lasted a long time!
Date: May 14, 2019
Name:
Ann T
State/Province:CT
Five stars. Love this florist.
Date: Mar 15, 2019
Name:
Terri C
State/Province:CT
Always beautiful flowers!!!
Date: Mar 13, 2019
Name:
TM D
State/Province:CT
A beautiful arrangement!
Date: Jan 09, 2019
Name:
Jessica Z
State/Province:MA
It came out beautiful and arrived as a great surprise for my Nana on Christmas Eve. The Root System was amazing as always!
Date: Dec 24, 2018
Name:
Jacqueline H
State/Province:CT
Fruit arrangement was beautiful, delicious & well-received!
Date: Dec 19, 2018
Name:
Paulette R
State/Province:TX
Beautiful poinsettia you guys delivered to my sister for her birthday. Thank you for always taking such good care of my orders.
julie's Reply:
Date: Dec 19, 2018, 1:56 pm
happy to do it! Thanks for the order!
Date: Dec 17, 2018
Name:
Melissa S
State/Province:CT
Nice flower arrangement Prompt and curteous service.
Date: Nov 26, 2018
Name:
Stacey M
State/Province:CT
I will definitely be using them again - received a phone call confirming my order. That went above and beyond!
Date: Oct 15, 2018
Name:
Liz M
State/Province:SC
Julie does a beautiful job on all of her arrangements. It’s an absolute pleasure doing business with her.
Julie's Reply:
Date: Oct 15, 2018, 1:59 pm
Thanks Liz.
Date: Oct 05, 2018
Name:
Donna G
State/Province:CT
Basket was beautiful. Best service and quality ever!
Date: Sep 20, 2018
Name:
STACEY U
State/Province:CT
Julie outdid herself on this arrangement. It was absolutely stunning!
Julie's Reply:
Date: Sep 20, 2018, 4:17 pm
Thank you Stacey....it was a special day for you..glad you received flowers!!
Date: Sep 13, 2018
Name:
Ronald L
State/Province:CT
Fantastic service!
Date: Aug 12, 2018
Name:
Linda M
State/Province:MA
I heard about Roots from a friend that lives on the area. I was hesitant to use them initially, but since she gave them such a wonderful recommendation, I decided to give them a try. I ordered a grapevine wreath for my uncle’s funeral. I wanted it customized to reflect the time we spent skiing in VT as a family. Roots did an amazing job. The service was great and the flowers were beautiful. I would highly recommend them.
Julie's Reply:
Date: Aug 13, 2018, 6:17 am
Linda, It was kind of you to reach out at such a difficult time. Thank you
Date: Aug 08, 2018
Name:
Sara F
State/Province:CT
Julie and her team do an outstanding job. I was out of the country when I got the call that flowers were to be delivered to my home and Julie waited until I returned to deliver them - exceptional service and most appreciated and of course the flowers were fresh and beautiful and varied - not the usual ordinary arrangement. Definitely the best in our area.
julie's Reply:
Date: Aug 08, 2018, 2:22 pm
Thank you Sara.....!
Date: Jul 27, 2018
Name:
John C
State/Province:OK
Delivery was super fast and the arrangement was wonderful.
Date: Jul 19, 2018
Name:
Rebecca D
State/Province:CT
Always great service and a beautiful job! The best!
Date: Jul 15, 2018
Name:
Kathy K
State/Province:CT
Always the best.
Date: Jun 18, 2018
Name:
Connie S
State/Province:CT
Flowers arrived as scheduled, beautiful arrangement. We always use The Root System for all of our flower needs.
julie's Reply:
Date: Jun 22, 2018, 9:53 am
thank you Connie......for the order as well as the compliment.
Date: May 24, 2018
Name:
Karen A
State/Province:CT
Fabulous. I asked for different and they delivered! My sister said yesterday that her orchids are still beautiful! Thank you!
julie's Reply:
Date: May 24, 2018, 5:59 am
I'm happy it was well received. Thanks for the order!
Date: May 09, 2018
Name:
Kathleen O
State/Province:CT
Recipient loved the flowers, but had to call to verify the sender since half my name was missing on the end of card (Only "Ka" was typed when I put "Katie" on the note). My note was well below the 250 character limit, so it was disappointing it wasn't fully typed out on the card.
julie's Reply:
Date: May 09, 2018, 8:07 pm
Hi Katie. I'm sorry this caused an upset. I will let my software provider know about this issue, so this will not occur again. Thanks for the opportunity to send flowers for you.
Date: Apr 30, 2018
Name:
Joe O
State/Province:CT
The "Just Because" flowers I ordered are stunning!!
The staff was pleasant & a great help. Arrived promptly as instructed.
Thank you
julie's Reply:
Date: Apr 30, 2018, 5:42 pm
Thanks for the positive review Joe. We try hard...and it pays off with happy, satisfied customers like yourself. Thanks again..spring is here , enjoy the days ahead.
Date: Apr 29, 2018
Name:
DeAnna D
State/Province:CT
Really beautiful presentation
Date: Feb 01, 2018
Name:
Nicole B
State/Province:CT
Everything was perfect! Thank you!
Date: Feb 16, 2017
Name:
Laura H
State/Province:CT
Flowers were delivered promptly after ordering online, and they were BEAUTIFUL!!!
Julie Z.'s Reply:
Date: Feb 16, 2017, 8:29 am
Thank you, Laura. Enjoy!
Date: Feb 05, 2017
Name:
Abbey F
State/Province:CT
Wonderful service! Very accommodating about delivery times
Date: Jan 24, 2017
Name:
Karen T
State/Province:CT
I ordered my flowers for same day delivery and they were delivered within an hour!!!
and they were beautiful!!
Date: Jan 13, 2017
Name:
Karen T
State/Province:CT
The birthday flowers I ordered were beautiful! They brought great joy to my 91 year old mother in law!!
I ordered and they were delivered on the same day!
Date: Jan 02, 2017
Name:
Angelika T
State/Province:CT
The arrangement was absolutely stunning and stayed fresh for a week and a half.
Date: Dec 26, 2016
Name:
Judy F
State/Province:CT
My flowers are beautiful! The first arrangement was glorious with winter greens, pinecones and orchids and other flowers that I am not wise enough to identify. And the bow!!!! Then I gather the family had wanted a different arrangement so I received that too. I am doubly blessed and I thank you. The arrangements from you are always fresh, interesting and special.
julie's Reply:
Date: Dec 26, 2016, 5:35 pm
sounds like you had a great Christmas!
Happy you could enjoy both!
Date: Dec 19, 2016
Name:
Mable Q
State/Province:CT
Customer service is excellent. Our weekly arrangements are original, modern and festive when they need to be.
Date: Oct 20, 2016
Name:
Jameson M
State/Province:CT
Hands down the most amazing arrangement I have ever sent. It arrived early and made her day, thank you!
julie's Reply:
Date: Oct 20, 2016, 8:41 am
woow...so glad we nailed it! Thanks for the order.
Date: Aug 12, 2016
Name:
Patrick M
State/Province:CT
My wife loved the flowers, they arrived on time and were beautiful!
julie's Reply:
Date: Aug 12, 2016, 6:17 am
thank you Patrick. Nice to hear!!
Date: Aug 09, 2016
Name:
Erica M
State/Province:CT
Arrangement was beautiful and lasted for well over a week. As always, very happy with the Root System.
the root system/ Julie's Reply:
Date: Aug 09, 2016, 7:35 pm
so glad you enjoyed your flowers! Thanks for the review!
Date: May 22, 2016
Name:
Donna K
State/Province:CT
Beautiful array of flowers.
Julie Z.'s Reply:
Date: May 22, 2016, 8:35 am
Thank you for saying so!
Date: May 21, 2016
Name:
Michelle C
State/Province:CT
5 stars for sure!
Mt experience was great. I did not see the arrangement, but my boyfriend's mother was the recipient and she told my boyfriend that I "had a lot of class" after she got them! So thank you for making them beautiful!
Date: May 03, 2016
Name:
Nancy P
State/Province:CT
Everything you prepare is so uplifting and delightful in its presentation. The funeral spray you designed last week was outstandingly lush and beautiful. Thank you so very much!
Date: Mar 19, 2016
Name:
Laura B
State/Province:VA
Lovely arrangement and fast a friendly service. We live out of state and ordered flowers for a family member. She wasn't home when they delivered and they gladly re-delivered. Great communication on this, and it set our minds at ease. Just wonderful to work with. Highly recommended.
julie's Reply:
Date: Mar 19, 2016, 11:58 am
thank you. You made my day
Date: Feb 24, 2016
Name:
ROBERT A
State/Province:CT
Very easy to order from, on time delivery.
julie's Reply:
Date: Feb 24, 2016, 9:44 am
thank you, pleased you are happy.
Date: Feb 08, 2016
Name:
Suzanne L
State/Province:CT
Thank you for calling to let me know that the flowers pictured were not available. your service is exceptional and i've received numerous positive comments on the arrangements that you have created.
thank you
Date: Dec 26, 2015
Name:
Janet R
State/Province:CT
The Root System deserves top-notch ratings and the highest score possible for a Gorgeous (with a capital 'G') all-white holiday floral arrangement.
The door bell rings, a pleasant gentleman presents me with a surprise gift of fresh hydrangeas, roses, lilies, and winter greens. Ah, flowers... their importance is like kindness and gentleness; their importance is not to be forgotten. Thank you.
Date: Dec 05, 2015
Name:
Deborah D
State/Province:CT
I always use The Root System. Their arrangements are always delivered when promised and are absolutely beautiful. The customer service is excellent too. They helped me with a last minute funeral arrangement last year and I was so grateful.
Date: Nov 12, 2015
Name:
Suzanne L
State/Province:CT
The recipient said the arrangement was unique and beautiful. thank you,
Date: Aug 04, 2015
Name:
Chris w
State/Province:CT
Julie is a treasure! Her floral arrangements are beautiful and unique. She has been our family's "go to" florist for years - providing great personal and friendly service. Can't say enough good thing!
Date: May 23, 2015
Name:
Deborah D
State/Province:CT
I always use the root system when I need flowers. Even if I call at the last minute for a funeral arrangement, they are always able to send it out that day. I would highly recommend this florist. The flowers are always beautiful and fresh
Julie's Reply:
Date: May 23, 2015, 2:01 pm
Thank you, Debbie, for the 5 star review! We try!
Date: May 18, 2015
Name:
Tom B
State/Province:ON
very helpful thanks again
julie @ The Root System's Reply:
Date: May 18, 2015, 8:44 am
Thank you for taking the time to show your appreciation of our customer service. Thank you for the order for Licia..hope they lifted her spirits!
Regards
Julie
Date: May 11, 2015
Name:
Tamara A
State/Province:CA
Wow!!! Julie....you and your team have done it again!!! I believe that I am going to have to keep you on retainer:) My mother-in-law and Aunt LOVED the beautiful arrangement you crafted for them! You have NO idea how much my family and I appreciate you and The Root System for consistently providing both beautiful flower arrangements and OUTSTANDING customer service! Other companies could learn so much from you all. Thank you again for making our Mother's Day special when we are so far away! I hope your day was very special!
Date: Feb 18, 2015
Name:
Tamara A
State/Province:CA
I cannot say enough wonderful things about The Root System! I was desperate to send flowers to my mother-in-law-TODAY. I had clearly waited until the very last minute to order and was fighting against a 3 hour time difference! Needless to say, Julie made everything possible! She even sent me a picture of the arrangement and it was beyond beautiful! I love that I can trust my floral needs to be met by The Root System even from thousands of miles away! Julie, you have earned a customer for life! Thank you for saving the day!
julie's Reply:
Date: Feb 19, 2015, 6:28 am
My pleasure!!
Date: May 15, 2014
Name:
Susan L
State/Province:CT
Any arrangement from The Root System has such a signature look, you always know when you see them. Never disappointed with any flowers I've received from them. They add flowers and greens I've never seen before. Not your typical bouquet! Thank you for the special effort you put into all of your arrangements!!
Date: Apr 30, 2014
Name:
gail b
State/Province:FL
The flower arrangement was a beautifully arranged mixture of flowers. My mother was very pleased with it.
Date: Apr 14, 2014
Name:
Lori K
State/Province:CT
Excellent service and great product. The Lily was beautiful. The doves were a wonderful touch. Thank you!!!
Date: Jan 13, 2014
Name:
Lisa K
State/Province:CT
I've received flowers from The Root System several times and the arrangements are beautiful. Their designs are original, with combinations of flowers & greenery you don't see anywhere else!
Date: Jul 27, 2013
Name:
Valerie B
State/Province:CT
The flower arrangements were gorgeous, prices were reasonable, service was excellent
Date: May 07, 2013
Name:
Joan S
State/Province:CT
Thank you Julie and Rosemary for always going above and beyond for whatever I purhase for me or send to family and friends. I have received raving comments on the flowers and the presentation Your shop is charming along with great gifts and of course delicious chocolates. You are the best!
Date: Apr 05, 2013
Name:
Mark Y
State/Province:TX
it was nice
Date: Dec 04, 2012
Name:
Brenda U
State/Province:CT
The arrangement you sent was exactly like the one in the pictrue. Very satisfied with the arrangement.
Thanks,
Brenda
Date: Nov 24, 2012
Name:
Barbara S
State/Province:CT
They are simply the best! They listen to what you want and then create pieces that are often the focal point of any occasion.
Date: Oct 15, 2012
Name:
Christopher W
State/Province:CT
Date: Sep 12, 2012
Name:
Deborah Steele S
State/Province:CT
Julie and company CREATED the most beautiful centerpieces and bouquets for our wedding. They were colorful and unigue. When I look at the pictures, they continue to be my favorite attribute for our day.
Date: Jun 25, 2012
Name:
Molly S
State/Province:PA
The root system always does a beautiful job with flowers! My mom loved them. And Julie is a pleasure to work with, she takes the time to make them really special!
Date: May 16, 2012
Name:
Roseanne P
State/Province:CT
My daughters always call from Idaho to CT to send me various floral arrangements over the last couple of years. I have always been pleased and happy with them being so colorful and beautifully arranged. I am very satisfied.
Date: Apr 04, 2012
Name:
STEPHEN T
State/Province:MA
easy to place order and the people it was sent to were very pleased with basket
Date: Mar 10, 2012
Name:
Sue L
State/Province:CT
Great folks to work with - very creative arrangements.
Date: Mar 08, 2012
Name:
Stacey U
State/Province:CT
The Root System has an eye for creativity and does an amazing job designing one of a kind eye catching floral arrangements and wreaths.
Date: Mar 01, 2012
Name:
Chandler H
State/Province:CT
Service is always exceptional - have a good rapport with business.
Date: Feb 16, 2012
Name:
John M
State/Province:CT
Excellent service and great roses!
Date: Jan 02, 2012
Name:
Gail B
State/Province:FL
The recipient was happy with this arrangement. I was a little disappointed that the flowers used were solid white and solid red, rather than the varigated red/white pictured. I also understand that substitutions sometimes have to be made thought.
Date: Dec 15, 2011
Name:
Todd A
State/Province:CT
The arrangement was beautiful! The whole experience was great! Thanks!
Date: Nov 17, 2011
Name:
Stacey U
State/Province:CT
Julie and her team always do such an amazing job whether it be a formal floral arrangement or holiday wreaths. They are simply the best in the area!
Date: Oct 21, 2011
Name:
John M
State/Province:CT
The dozen red roses were magnificent. They opened up fully in two days and stayed vibrant for two weeks.
Date: Aug 08, 2011
Name:
Chandler H
State/Province:CT
Easy, convenient - recipient always pleased with the arrangement. Thank you. Sue Larson
Date: Jul 12, 2011
Name:
Chandler J
State/Province:CT
Date: May 06, 2011
Name:
Nicole
State/Province:CT
The arrangement was beautiful, as usual!!!-CT
Date: Feb 28, 2011
Name:
Todd A
State/Province:CT
Date: Feb 17, 2011
Name:
Dr. K
State/Province:NC
I ordered the arrangement on-line first thing in the am; the arrangement was delivered by 12:30pm that same day! My sister visited my mother in her hospital room and told me everyone was remarking on how
Date: Jan 05, 2011
Name:
Dr. K
State/Province:NC
I have used The Root System several times over the years to send flowers to my step-mother. The arrangements have always been beautiful and fresh.
Date: Nov 30, 2010
Name:
Chandler J
State/Province:CT
Date: Oct 22, 2010
Name:
judy h
State/Province:CT
The quality and artistry is always perfect. Thank you Julie
Date: Jul 13, 2010
Name:
Lisa B
State/Province:CT
Fantastic! You can always count on them to do a great job!
Date: May 11, 2010
Name:
Marianne W
State/Province:CT
The floral arrangement which I received for Mother's Day was lovely. Julie worked with my husband to plan the arrangement and I felt it was nicely individualized.
It is a beautiful arrangement.
Date: Apr 26, 2010
Name:
Kathleen
State/Province:CT
The box of candy was absolutely beautiful. Much better than expected.
Date: Apr 10, 2010
Name:
P.J.
State/Province:CT
The flowers at The Root System are stunning. Their arrangements will have your guests and friends saying wow!
Date: Apr 09, 2010
Name:
barbara b
State/Province:DE
OMG!!! I just received the most beautiful bouquet in a mesh wrap. Very European, a beautiful presentation, and the flowers are great. I will most certainly call this shop for my next order.
Date: Mar 14, 2010
Name:
Nancy L
State/Province:CT
Arrangement was where it was supposed to be, when it was supposed to be, looked exactly like what it was supposed (as opposed to the last time I ordered on line from a different florist and it was nothing like the picture or arrangement that I wanted and ordered). I must say that it was by far the nicest arrangement there. Thanks!!!
Date: Feb 25, 2010
Name:
sally b
State/Province:OK
Elizabeth LOVED her flowers, said they were the most beautiful that she had ever seen. Thank you for doing such an outstanding job on the arrangement and delivery at your busyiest time of year!!!
Date: Nov 09, 2009
Name:
Kerri b
State/Province:CT
A beautiful place to shop and employees always helpful and knowledgeable. Always gives you exactly what you are looking for!
Date: Nov 06, 2009
Name:
Jennifer b
State/Province:MA
Very creative flower/arrangement designs and a great place for gifts and CHOCOLATES!!! Owner is very accomdating and takes the time to work with you based on your needs and budget. Friendly knowledgable employees
Date: Nov 17, 2006
Name:
samantha b
State/Province:CT
very creative styles and prices are good, great service and value
